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Terms Of Service
SERVER USE
Diceety Host reserves the right to refuse service and / or access to its servers to anyone. Diceety Host does not allow to host contents or links promoting any religion or sect. Following contents are also not allowed to host.
Illegal Material
This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.
Adult Material
Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of “adult material” is left entirely to the discretion of Diceety Host.
Warez
Includes pirated software, ROMS, emulators, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide “links to” or “how to” information about such material.
SPAM
Diceety Host has zero tolerance for UBE/UCE (unsolicited bulk Email/unsolicited commercial Email). This policy protects our customers as well as the internet community from the negative effects of “spam” related activity. We defines UBE/UCE as unsolicited broadcast or commercial Email that is sent to addresses that do not affirmatively and certifiably request such material from that specific sender. We defines spam as any type of unsolicited Email used for any purpose. Any unsolicited Email being sent will result in suspension or termination of the offending account. We take a zero tolerance stance against sending of unsolicited Email and other forms of spam.
This includes, but is not limited to:
- Using a non-existent return Email address when sending commercial solicitations.
- Subscribing someone else to a mailing list without that person’s permission.
- Mail-bombing (sending numerous messages to the same user).
- Posting the same article to multiple newsgroups.
- Using another network to send spam that relates in any way to Diceety Host or any site hosted by Diceety Host (including your site).
If a client is found in violation of the above no-spam policy, the offending account will be terminated without notice and no refund will be issued.
CONTENT OF WEBSITES:
All services provided by Diceety Host may only be used for lawful purposes. The customer agrees to indemnify and hold harmless Diceety Host t from any claims resulting from the use of our services. Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder or host any type of religious content will result in the immediate termination of your account. If you believe that your copyright or trademark is being infringed upon, please Email support@diceety.com with the information required.
Examples of unacceptable material on all Shared and Reseller servers include:
- Religious Sites (any type of religious content and uses texts or rituals of religion to ridicule or shock )
- Political Content
- Music, Songs and Copying of Pirated books, photographs, or any other copyrighted work
- Selling and promoting drugs, any type of medicines, alcohol or tobacco products.
- Running or promoting Lottery / Gambling Websites.
- Hacker focused sites/archives/programs or spreading any type of Viruses
- Sites promoting illegal activities
- Sale of any controlled substance without prior proof of appropriate permit(s)
- Pirated Software/Warez
- Broadcast or Streaming of Live Sporting Events or TV Channels (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
- Forums and/or websites that distribute or link to warez / pirated / illegal content
- Mail Bombers / SPAM Scripts
- Proxy Scripts / Anonymity
- IRC Scripts / Bots
- AutoSurf / PTC / PTS / PPC sites
- IP Scanners
- Bruteforce Programs / Applications / Scripts
- Banner-Ad services (Commercial banner AD rotation)
- Escrow / Bank Debentures
- High-Yield Interest Programs (HYIP) or Related Sites
- Investment Sites (FOREX, E-Gold Exchange, Second Life / Linden Exchange, Ponzi, MLM / Pyramid Scheme)
- Fraudulent Sites
HIGH RESOURCE USE POLICY
Resources are defined as bandwidth and/or processor utilization. Diceety Host may implement the following policy to its sole discretion: When a website is found to be monopolizing the resources available Diceety Host reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers.
Backup Policy
Diceety Host offers Free Backup Service to its shared and reseller web hosting clients. We Offer Monthly backups of our all shared hosting nodes with 1 month recovery point, so users can restore the backup of their data from previous month.
If you are owner of a website hosted on Diceety Host servers, we strongly advice you to keep your Daily Offsite backups. We do our backups, but our backups are for our own safety to insure data remain same, but our backups can fail or can be suspended temporarily. So in case of emergency, you can restore your own backups.
For Shared Hosting, we advice you to download your backup copy daily to your personal computer or to some Offsite FTP Server.
Account Suspension period of 3 days after Non-Payment. If your payment is due and you do not pay your dues, your account will be suspended after 3 days automatically. And in case of none payment, and your account remains suspended for 30 Days or More will be Terminated completely from our servers and no backups will be provided after 30 days period of account suspension.
When the Services Will be Available?
We will attempt to provide the services 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, the services may be unavailable to you. You must recognize and acknowledge that due to the nature of web hosting technology, occasional unavailability of the services cannot be avoided. Sometimes there are equipment malfunctions. At other times we undertake periodic maintenance procedures or repairs. Still other times, there are causes beyond our control like power failures, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences. We have not promised to provide you with uninterrupted service.
BILLING POLICY
All accounts are set up on a prepay basis. Although Diceety Host reserves the right to change prices of accounts or services at any time. Diceety Host may charge its customers for 1 year while new rates would apply on them upon the updated rates. (This means they would need to pay extra to continue using the hosting services) Diceety Host reserves the right to charge it’s customers automatically again at the end of their prepay period via Debit/Credit card payments and PayPal (Only if a PayPal subscription has been made).
Billing Periods
Diceety Host bills on a monthly, semi annualy or yearly cycle, depending on what option and plan has been selected. Account and billing anniversary information will be sent to you after we have processed your order. Prompt payment is necessary to ensure uninterrupted service of your account.
Payment
Any request for cancellations must be received via Client Area you’ll receive a confirmation upon the cancellation of your account. Cancellations over the telephone and informal email cancellations are not accepted.
Submission of the cancellation form does not automatically complete the cancellation request- your account may be past due or delinquent in which case the balance must be settled before cancellation of an account can be possible. Domain name transfers, non-usage, Internic problems, ISP problems, or any other secondary issues not directly related to Diceety Host’s services does not qualify an account for cancellation. Customers are urged to make sure that they receive a cancellation confirmation from Diceety Host, indicating the closure of a domain and/or an account has been completed.
REFUND POLICY
- Any request for cancellation must be received via the Client Area, and you will receive a confirmation upon the cancellation of your account. No refunds are available after 30 days.
- There are no refunds on Domain Name registration, Domain Name transfers, Domain Name renewal.
In case of Terms Violation
Accounts canceled/terminated by Diceety Host for violating our Terms of Use do not qualify for the 30-day money back guarantee. For example, if your account is canceled due to spamming, you will not be given any refund.
Customer refund requests are to be sent via Client Area by submitting a ticket within 30 days from service purchase date and will only be processed in the cases of service non-performance or corruption that might be caused by Diceety Host’s side, Refund requests will not be accepted if it’s requested for any cause that’s out of Diceety Host’s side,
For example:
- Failure of any third party programs that’s not supported by Diceety Host’s.
- Customer’s lack of experience dealing with web basics and communication protocols.
DOMAIN POLICY
The term “you” shall refer to yourself. By entering into this agreement, in addition to transactions entered into by you on your behalf, you also agree to be bound by the terms of this agreement for transactions entered into on your behalf by anyone acting as your Agent. You also agree to be bound by the terms of this agreement for transactions entered into by anyone who uses the account you’ve established with Diceety Host, whether or not the transactions were in your behalf.
To complete the registration process, you must read this entire agreement, as well as our dispute policy and agree to be bound by all the terms and conditions.
DISCLAIMER
Diceety Host will not be responsible for any damages your business may suffer. Diceety Host makes no warranties of any kind, expressed or implied for services we provide. Diceety Host disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non deliveries, wrong delivery, and any and all service interruptions caused by Diceety Host and its employees.
We strongly recommend all of our customers to do their own backups of website files, database & Emails to ensure they have ready access to their data in the event we should have a hardware failure. Though we do not expect anything like this to occur, we want you to be prepared in the event that it does. Diceety Host reserves the right to update its policies at any time without any notice.
Website Optimization
Buy purchasing any web hosting plans, you authorize Diceety Host staff’s to install LiteSpeed WordPress Cache plugin on your or your clients WordPress websites without any notice. LiteSpeed WordPress Cache plugins are installed on WordPress websites hosted on Diceety Host servers to keep websites running faster and to reduce server CPU and RAM usage.
You authorise Diceety Host to purge the .trash folder in File manager every 7 days.
Website Security
In case your website has been hacked, or our firewalls detects a virus being uploaded, you agree to allow Diceety Host server firewalls to suspend your website for security and investigation whenever a virus is detected. You also agree that, we may disable any function/feature on our servers for security without any notice.
Diceety Host
Diceety Host also reserves the right to cancel your account within 24 hours notice should an event occur in which proper evidence exists that a customer was exceptionally rude or vulgar in communications with our staff.
By using our services, you also authorize our staff to access your website databases, files, and emails for debugging or to solve any issues that you might be facing.
By using Diceety Host services you agree to the above terms of service as in effect from time to time.
